Contact Support

Get help from our expert support team - available 24/7 in Hindi और English

Available in 15+ Indian languages
24/7 Support Available

Choose Your Preferred Support Channel

Our dedicated support team is here to help you succeed with TrainZilla

Phone Support

Speak directly with our support team for immediate assistance

Contact:+91 84596 91471
Hours:Mon-Sat: 9 AM - 8 PM IST
Response:Immediate
Languages:Hindi, English, Marathi

WhatsApp Support

Chat with our support team directly on WhatsApp for instant help

Contact:+91 84596 91471
Hours:Mon-Sat: 8 AM - 10 PM IST
Response:Under 5 minutes
Languages:Hindi, English, Marathi

Email Support

Send detailed questions and get comprehensive answers

Contact:support@trainzilla.in
Hours:24/7 Monitoring
Response:Under 24 hours
Languages:15+ Indian Languages

Video Call Support

Screen sharing and detailed troubleshooting sessions

Contact:By appointment
Hours:Mon-Sat: 10 AM - 6 PM IST
Response:Same day
Languages:Hindi, English

Quick Help Categories

Account Setup

High

Help with registration, profile creation, and initial setup

15-30 minutes

Payment Issues

High

UPI, card payments, subscription, and refund assistance

10-20 minutes

Technical Issues

Medium

App crashes, login problems, and feature troubleshooting

20-45 minutes

Feature Training

Medium

Learn how to use AI features, client management, and analytics

30-60 minutes

Emergency Support

Business critical issues requiring immediate attention

For payment failures during client sessions, app crashes during training, or complete system outages.

Frequently Asked Questions

How do I reset my password?

Go to the login page and click "Forgot Password". Enter your email and check for reset instructions.

Can I use TrainZilla in Hindi?

Yes! TrainZilla supports Hindi interface and you can create workout plans in Hindi for your clients.

How do I set up UPI payments?

Go to Settings > Payments > Add UPI ID. We support all major UPI apps including PhonePe, GPay, and Paytm.

Is my client data secure?

Yes, all data is encrypted and stored in Indian data centers. We comply with data protection regulations.

Our Support Success

Over 10,000+ trainers successfully onboarded with our dedicated support team

98%

Issues resolved on first contact

Under 2 min

Average response time

24/7

Support availability